I do not know what all the negativity is all about, but the Firm took my case, reviewed it, met with me and told me my case was "weak" and ultimately WON it for me!!! It cannot get any better than that, a nice surprise!!!
Absolutely horrible experience. Do not use this company!!!!! The only people that answer the phone are the sales team. They are for sure a chop shop. They just want as many cases as they can get and see which ones will pay them. No one returns phone calls and no one answers questions. I have been lied to every time I have tried to get details. One of many examples: The VA would send a request for information to me, with a request for a response in 15 days. I would email the contact person the company gave me " Edward Barrick" and he would return a 1 sentence email 45 days later. I had to take my best guess and provide the documents to the VA without an guidance from whom is supposed to be giving me guidance (the law firm). I never gave the paralegal the documents the VA requested but yet he told me he took care of it for me. Not sure what he means and he didn't elaborate. Meantime, I sent them what they asked for and now I am wondering if there is conflicting information with the VA. I called to try and have someone help me and when no one but the sales would take my call, I told the salesperson (the only people that answer) to note in my file that I didn't want to work with them anymore. Then I received a call back from another attorney (I think her name was Amanda). I explained the horrible service I had received. She agreed without agreeing that service was bad. A very lawyer response from her (not to admit wrong doing). She assigned me a new paralegal and she promised me both that the paralegal would respond to any email I send within a week (I don't think asking for a response in a week labels me a needy client Ha-Ha) and that she would have the paralegal send me an email so I know who my new point of contact is. I am still waiting on that email. I would call to find out but no one takes calls or returns messages. Along with this, I am not sure if they filed for the appeal correctly. I want to ask them and clarify a few points but I can't get anyone to talk to me. I think it was filed incorrectly and therefore effecting my chances to win the appeal. A 5 minute conversation with them would help me understand if it was filed correctly or if a mistake was made that can be fixed. As well, the lawyer assigned to me case Mark Lippmann who may be the owner of the horrible firm/company I have never spoken with. While writing this review I called in and asked for the owners name and I spoke with the only people willing to take a call (the sales team) and they said they were unable to provide the owners name and that was private information. While maybe this company has executed flawlessly, I have no idea as they refuse to take calls or update me. Maybe everything is perfect and maybe they did things incorrectly. As a vet that doesn't high expectations, and is fine with waiting a week for a return phone call or email, I beg of anyone reading this please be warry of this company and check all other companies to see if they have the same business model (I am assuming this is very popular way for these law firms to work).
Overall is a lousy and bloated service. I requested simplified service, and was greeted with unrelated RFI’s which delayed VLG’s service response. Clearly they are mass banking, and care nothing about the veteran.
VLG really helped me in my VA claim. I was originally awarded an 80% from the VA. I went to VLG and my case was accepted. With their help I was rated at 100% TDIU and was awarded back pay going back to when I left the service. The staff is friendly and I'm satisfied with my results. Thank you VLG! A side note: because I was rated 100% Tdiu, I was able to get my student loans discharged. Totally worth it.
I unreservedly endorse the services of the Veterans Law Group. After receiving a 70% disability rating, I sought out VLG to help me appeal. They took my case and prepared an appeal. They followed up vigorously and kept me apprised of every development. More importantly, they were always there for me - patiently answering all of my questions and addressing my concerns. As a lawyer who practiced federal administrative law, I know good work when I see it. VLG's work is superior in every way. In the end, I received a 100% disability rating as a result of their successful appeal on my behalf.