I had my vehicle for a little over 2 yrs and had been to the service department a handful of times. I had finally given up one day and decided to look into filing it as lemon. I came across Lemon Law Attorneys online and decided to submit the issues that I was experiencing with my vehicle. I hate doing anything over the internet and would rather see a person face to face but working with the Lemon Law Attorneys was such a pleasure. Ivan was my go to for communications/updates on my case and he was always so reassuring. I never had an issue reaching anyone via phone or email, if anything I’m the hard one to reach. The beginning of the case was a slow process and some days it felt like it would be never ending but my case was settled in less than 1 year. The settlement was fast and turning in the vehicle was made easy. Every step of the way I was informed what would be happening, all up until the end. I will definitely be recommending to anyone I meet with a lemon car. Thank you Lemon Law Attorneys for helping me with my vehicle when I had lost all hope.
I can not express how thankful I am for Steve Stancroff and Ivan Gutierrez. I had attempted to go through the dealers to get this situation handled, but of course, the dealers said I had no case. Literally, after a 10-minute phone call with Ivan, I had sent him all my documentation, and he reassured me that I had a strong case. The whole process took close to 4 months, but in the end, I received a call from Steve about the dealership and the deal they decided on. These two gentlemen worked for my best interest and made sure It was a stress-free, super smooth process. I 100% recommend the lemon law attorneys.
I couldn't be happier! I was not expecting much honestly. I had trouble with my car and because I had a warranty, the warranty covered the work. I had to pay a small deductible every time I brought it in to be serviced, so it was definitely an inconvenience but it wasn't breaking the bank. I was more interested in getting my car FIXED once and for all and not having to keep going back in to get it worked on. Not having a car for several days is a big inconvenience so I just wanted an attorney to help me get my car serviced quicker than what was being offered to me. I didn't expect to be told I had a case and that they'd handle it for me and I didn't have to pay them! Fast forward to a few months later and bam -- big settlement. The communication was great. The process was easy.
I highly recommend this company if you are thinking about dealing with any Lemon Law issues. The process was fast and most importantly, exactly as described. This company comes through on their promises and the process couldn’t have been easier. I am extremely happy with the result and would recommend them to anyone looking for services.
Having no idea of what I was doing, and just googling for attorneys, they from the moment I submitted a info ticket, were willing to help and above and beyond with their professionalism. Keeping me updated during the Covid Pandemic was awesome, and working to get some something, when I felt down and out. Thank you so much for helping me fight Toyota!