I was introduced to Kacie at Coughlin & Vinel, following a “slip and fall” accident that impacted my lifelong passion for playing the piano. I was immediately struck by Kacie’s compassion, sincerity and engaging personality. As she listened to my story, she validated what I had lost. Throughout the process, she provided direction, oversight and a simplified path for me to follow, helping me to know what to expect as the process unfolded. Until the issue was resolved, she continued to provide supportive, efficient and thorough advice. Under her leadership, we achieved a satisfactory outcome. Thank you Kacie! I also appreciated Maria, the paralegal who assisted me along the way and was also a delight to work with.
I have known Kacie for a long time and I am so very thankful for her help after my motorcycle accident. After losing my job as a D1 tennis coach, and almost losing my lower leg, Kacie stepped up and helped me figure everything out. She was awesome and walked me step by step through the process. She made that difficult time of my life, the beginning of a new, better life. I am forever thankful to Coughlan & Vinel for all their help 🙏🏽
Ben and his firm negotiated a VERY large settlement for my teenage son, who was hit by a car riding his bike home from school. He had what was called a mild TBI that developed into other problems and affected parts of his daily life. As a parent, I interviewed MANY firms before deciding on Ben. I even asked other firms who'd they recommend between Ben and my other top choice, also a well-known TBI specialty firm. They recommended Ben, without hesitation. Ben's connections within the insurance and medical community and his deep experience with TBI's were critical to the strong award. Before I hired Ben, I couldn't get past low-level insurance adjusters and would have likely settled the claim for $25K out of my own ignorance. Ben's pleasant nature and expertise were a perfect fit for our family. If it helps, I also compared 10 different contracts across various injury lawyers and found Ben's very fair and the % of the settlement he earned was in complete alignment. Never once did I second guess hiring Ben and the proof is in the settlement he negotiated for my son.
I had the best experience with Coughlan & Vinel LLP. During a difficult time in my life, they handled my case with such heart and compassion, while advocating fiercely for me and my rights. I felt very safe and comfortable. Kacie has the biggest heart, but is simultaneously tough and unwavering. I felt constantly impressed and grateful to have her representing me. Because of Kacie and Coughlan & Vinel LLP, I feel peace with what happened. Thank you to this team!!
Ben and Kacie were caring, patient and extremely knowledgeable. They helped me understand complicated legalese, listened to my input and were able to clarify things during the entire process. I'm confident that I would not have felt as assured as I did during that difficult time had I hired any of the other attorney's that I interviewed. I interviewed many other attorney's and they all tried baiting me with how much money they made for other clients. This is no way to speak to people who truly need legal advice and guidance. Ben and Kacie treated me respectfully and were truly interested in how they could best help me.