I injured my back while working for Amazon and was not getting the information or help from them that I needed. The doctor they sent me to was inside the warehouse and didn’t do anything for me. They literally just said to ice it and sent me back to work. I was lost until I called these guys. Jose was able to explain to me the steps that need to be taken to get to a proper doctor and what happens if I am not able to work due to my injured back. He was very informative and knowledgeable. Call this firm if injured!
I want to start off by saying that I am not a client of this firm but did call to get some basic information. Jose’s customer service and patience with me was so great that it made me write a review just based off that. Words cannot describe how great his customer service was. It is hard to find people like Jose that are willing to take time out their busy day to explain the process. Thank Jose and will call you back when I need you.
I called a few other offices before calling this firm and was given no customer service. The other office was very quick in trying to make sign their documents but refused to answer any questions I had about Workers Compensation. I spoke to Jose from this office and the service he provided was great. He took the time to answer every question I had and never made feel like I was wasting his time or mine. He never rushed or pressured me into signing anything. His customer service in the end convinced me that I chose the right office to help me on my case.
I was performing a job while in Los Angeles but originally live in Nevada and got injured. Since I am from Nevada, I had no clue on what to do next after I suffered my injury. I called this office and spoke to Jose and immediately was put at ease. He explained the process to me to the point where I was confident in hiring this office. I was able to get the care I needed and received a settlement for my injury.
Attorney Jay was able to help me get me a good result on my case. He was always straight to point and never left anything out which I appreciated. The staff was also great to deal with.